Hey, I'm
Amir Tukic

Technical Support Engineer at Cloudflare. Previously at Atlassian, Datadog, and Deloitte.

Based in Sydney, Australia

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Passionate about technology
and solving complex problems

I'm a technical engineer who thrives on debugging the impossible and making systems work better. With experience spanning Cloudflare, Atlassian, Datadog, and Deloitte, I've built a career around diving deep into networking, observability, and web infrastructure — turning complex challenges into elegant solutions.

From building features in production agents to architecting IT systems from the ground up, I love the full spectrum of engineering. Based in Sydney, always learning.

Networking DNS SSL/TLS Web Security CDN DDoS Mitigation WAF Observability Network Device Monitoring APM Log Management TypeScript Python Go Linux Cloud Infrastructure Systems Administration IT Automation Jira & Atlassian Suite RPA / Cognitive Automation Performance Optimization API Design Troubleshooting Technical Support Customer Engineering

Where I've worked

Sep 2025 — Present

Technical Support Engineer

Cloudflare
Sydney, Australia

Troubleshooting customer configurations, debugging complex edge networking issues, and working across DNS, SSL/TLS, CDN, DDoS, and Zero Trust products.

Jun 2024 — Aug 2025 · 1 yr 3 mos

Technical Support Engineer

Atlassian
Sydney, Australia · Remote
Aug 2022 — Jun 2024 · 1 yr 11 mos

Senior Technical Support Engineer → Software Engineer Intern → TSE II

Datadog
Sydney, Australia · Paris, France

Promoted to Senior TSE. Participated in an engineering embed with the Network Device Monitoring team in Paris — scoped, built, and shipped a feature in the Datadog Agent to production within one month.

May 2021 — Jul 2022 · 1 yr 3 mos

System Engineer / IT Systems Administrator

Flare
Sydney, Australia
Nov 2020 — Dec 2020 · 2 mos

Summer Vacationer — Robotics & Cognitive Automation

Deloitte · Consulting
Sydney, Australia
Jul 2018 — Dec 2021 · 3 yrs 6 mos

Student Promotions Representative

University of Technology Sydney
Sydney, Australia

Areas of focus

Web Security

Deep expertise in SSL/TLS, DDoS mitigation, WAF configurations, and keeping the internet safe and secure.

Networking & DNS

Understanding the backbone of the internet — from DNS resolution to BGP routing and everything in between.

Engineering

Building tools, automations, and solutions that improve workflows and solve real-world technical challenges.

Let's connect

Always happy to chat about technology, collaborate on projects, or just say hello.